White Label

Telcentris’ white label solution is an end–to–end managed wholesale VoIP enablement platform that offers customers a complete suite of services and robust back-end infrastructure. The white label solution is designed to provide interconnects, ILECs, CLECs, ITSPs, and entrepreneurs a plug–and–play environment that enables them to set up a VoIP company in a matter of weeks with little upfront investment.

Telcentris now boasts three white label packages that enable customers to private-brand the following services to clientele

  • SIP Trunking – Solutions for providing VoIP phone service for premise–based phone systems, enabling cost savings through unlimited free on–network calling, low long–distance usage rates, scalability, and other benefits.
  • Hosted IP–PBX – Managed business phone systems with flexible features such as customizable auto attendants, call forwarding to multiple phone numbers and ring groups, teleconferencing, call transfer, call waiting, voicemail–to–email, caller ID services, and more.
  • Carrier Services – Domestic and international origination and termination at competitive wholesale prices through Tier 1 and LCR–based providers. Also includes inbound and outbound SMS solutions via Telcentris’ web–service API, providing full customization.
  • Callback Services – Web and SMS callback modules, providing the ability to transform the cost of an international phone call made from an end–user’s cell phone into the cost of the cellular service provider’s inbound call rate.
  • Residential landline replacement services – Solutions for affordable home phone service via the Internet instead of traditional phone lines.

All three options can be set up in a matter of weeks. The solutions are as follows:

WL – Telcentris’ original turnkey, managed VoIP enablement solution, launched in December 2010. This offering, which includes a number of pre-packaged VoIP products and services ready for private labeling in a matter of days, is best suited for resellers and entrepreneurs looking to enter the VoIP market with minimal upfront investment. Package highlights include:

  • Carrier-grade billing platform
  • Administrator portal
  • Fully branded members portal
  • Customized invoice template
  • Simple pricing model
  • Transaction detail reporting
  • Ability to assign purchased numbers
  • Ability to create customers and accounts
  • Ability to modify offerings, tariffs, subscriptions and plans

WL2 – This new offering mirrors the original white label solution model but also grants the customer API access and more control over functionality, interfaces, troubleshooting and product pricing. This solution is designed for more technical audiences such as interconnects, MSPs, ITSPs and carriers, but also may be utilized by resellers and entrepreneurs with access to technical resources. WL2 offers all of the original white label solution’s features and services, and also adds highly sought-after features, such as:

  • Access to all of the original WL offering’s features and services
  • API accessibility
  • User access level management
  • Personal DID inventory
  • Troubleshooting tools (ability to access SIP logs, billing logs and call tracing)
  • Cost / revenue reporting
  • Ability to create customer plans, tariffs, and representatives

WL3 – This new solution in the suite takes white labeling to the next level of customization and scalability. Akin to a hosted or partitioned softswitch, this offering grants full access to Telcentris’ underlying technology platform, enabling customers to add direct carrier interconnections, leverage oversubscription, create products and resellers, and access carrier-grade Least Cost Routing (LCR). This solution is geared towards more technical audiences, including interconnects, ITSPs, MSOs, ILECs, CLECs, IXCs and other international telcos, who may have an interest in adding VoIP services to their portfolio but have existing carrier relationships and/or advanced customization needs. WL3 capabilities include access to all abovementioned features plus:

  • Oversubscription (concurrent call sessions)
  • Direct carrier interconnections
  • LCR platform
  • Ability to create resellers and sub-customers
  • Ability to create products and vendor tariffs
  • And more

Telcentris’ white label customers receive

  • Fully branded member’s portal tailored specifically to each individual business allowing for complete private labeling
  • Administrative portal for managing customer accounts
  • Integrated billing platform with usage tracking
  • Ramp style minimums catered to each white label customer
  • Training sessions spanning three days to infuse a level of confidence necessary to being successful in today’s VoIP industry